Frequently Asked Questions
Everything you need to know about bringing rustic charm into your home.
How much does shipping cost for furniture and large home decor?
We offer flat-rate shipping on small items and calculated freight shipping for larger furniture pieces. Orders over $150 qualify for free standard ground shipping across the continental United States.
What is your return policy for home goods?
We want you to love your purchase. If you are not satisfied, you can return most items in their original condition within 30 days of delivery for a full refund, minus shipping costs.
Are your wooden products sustainably sourced?
Yes, at Country Living Marketplace, we prioritize artisans who use reclaimed wood or FSC-certified timber to ensure our rustic collections are as eco-friendly as they are beautiful.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
Do you offer assembly services for large furniture items?
Most of our furniture arrives fully assembled or with minimal setup required. For heavy items, we offer a White Glove Delivery upgrade at checkout which includes room-of-choice placement and packaging removal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.